FNB App of the Year

TERMS AND CONDITIONS FOR THE APP OF THE YEAR SURVEY

1. Promoter

The promoter of this survey is Creative Space Media Proprietary Limited, registration number 2015/288142/07 (“Creative Space Media”).

2. Acceptance of Terms

By participating in the survey, you agree to be bound by these Terms & Conditions, as may be amended or supplemented by the Promoter from time to time.

3. Eligibility

Participation is open to individuals who are not directors, employees, agents, or immediate family members of the Promoter and its affiliates.

4. Participation Period

Responses must be submitted by the closing date specified in the survey invitation. Late submissions will not be accepted, regardless of the cause—including technical issues such as connectivity or software malfunctions.

5. Accuracy of Information

Participants must ensure all responses and personal details are accurate, complete, and up-to-date. The Promoter reserves the right to disqualify entries containing false, incomplete, or outdated information.

6. Costs and Expenses

Participants bear all costs associated with participating, unless explicitly included in the survey incentives.

7. Consent to Publication

By submitting the survey, participants consent to the use of their name, responses, and/or images (if any) in any form of media—electronic, digital, or print—for promotional purposes, without compensation.

8. Incentive Participation (if applicable)

If your survey includes incentives (prizes, compensation, etc.), participation implies agreement to participate in promotional activities (e.g., interviews, testimonials) at no extra cost, if requested.

9. Modification of Survey

The Promoter reserves the right to modify, suspend, or cancel the survey or any part thereof at any time, without prior notice, for any reason deemed necessary.

10. No Warranty

The Promoter makes no representations or warranties—express or implied—that participation will result in any specific outcome or benefit.

11. No Transfer or Substitution

Any incentives offered are non-transferable and cannot be exchanged for cash or other items, unless explicitly stated.

12. Forfeiture Conditions

If a participant is ineligible to receive an incentive, the Promoter may, at its sole discretion, award it to another eligible participant.

13. Participant’s Responsibility and Risk

Participation in the survey is at the participant’s own risk. The Promoter is not liable for any harm, loss, or damage arising from participation or receipt of incentives.

14. Indemnity

Participants (and their heirs or assigns) indemnify and hold harmless the Promoter and its affiliates against any claims, damages, or liabilities arising from participation or incentive acceptance.

15. Compliance

Failure to comply with these terms may result in disqualification and potential liability for any costs or damages incurred by the Promoter due to such non-compliance.

16. Interpretation

These Terms & Conditions are governed by the laws of the Republic of South Africa.

17. Amendments

The Promoter reserves the right to amend these Terms & Conditions at any time and will notify participants via the survey platform or through available contact methods.

18. Entire Agreement

These Terms & Conditions constitute the entire agreement between the participant and the Promoter regarding participation in the survey.